Are the International packages insured from damages?

By default, all International shipments are insured. We insure for loss of delivery, damages during transit and shortfalls (some items are missing). We will need some proof (usually a photo) from the consignee, to file a claim. We settle all claims 45 days after the shipment was dispatched. We have to wait for 30 days to make sure that the delivery is not misrouted.